If you get one of the following confirmations, you have successfully canceled the subscription:ġ) Once you click the "Cancel Subscription" option on M圜ommerce, a prompt of subscription cancellation will pop up. However, if you meet the refund requirements of our Refund Policy and wish to get a refund, please submit a refund order by following the steps in "How Can I Get A Refund". (Here, in order to know the subscription info timely, please keep an eye on your mailbox.) ![]() That means you can cancel the subscription any time before the expiration of 1 year. What's more, 14 days before your subscription expires, M圜ommerce will send you an e-mail again to inform you of the expiration and renewal. And if you have any question about the renewal, you can go to the Customer Service Help page of M圜ommerce.)Īnd while the order is completed, an e-mail with the subject of "Delivery information for XXX" will be sent to tell you the way to manage the subscription as well. (Here, the whole renewal transaction is based on the Terms of Sale and Privacy Policy of Digital River. When you enter the order page, M圜ommerce would tell you how to turn off the service. Please kindly understand that according to our Refund Policy, a refund for the automatic renewal product is not supported. Click "Cancel" to complete the subscription cancellation process. Choose the merchant's name "Digital River GBP GMBH" to view, modify or cancel. Go to "Pre-approved payments" and tap on "Manage pre-approved payments" under the section. Tap on "Settings" and continue to choose the "Payments" option. If you paid the order by PayPal, you can select to stop the 1 Year Subscription service by canceling the automatic deduction on the merchant on PayPal as well. Cancel Automatic Deduction on PayPal to Stop Subscription After you have done the operations above to cancel the related product subscription, you will receive an email with the subject of "Subscription cancellation for XXX", which means you have successfully canceled the subscription. ![]() Click "Yes" on the pop-up window if you sure to cancel the subscription. Go to the bottom of the page to click on the "Cancel subscription" to cancel the recurring payment. Just click "Order overview" option to view the details of the order. On this page, choose "Customer" to sign in your User ID and password, and then click "Log In" button to access your order info. Visit the official website of M圜ommerce by clicking the link. Since the order is handled by M圜ommerce, you can cancel the subscription on the platform directly. Cancel Subscription on M圜ommerce Directly (Recommended) You can email the unsubscribe request to Don't forget to provide your order number and user ID in the email so that we can find your order as soon as possible. Cancel Subscription via MobiKin Support Center ![]() ![]()
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